Thursday, December 26, 2019

Samsung refrigerator lights blinking (Model RB197..)

After power outage, fridge temp sensor was blinking.  Initially the top horizontal led (#1) then after about 10 minutes the lower left led (#5).

I do not have a ice maker.

short version

pressed the power freeze/power cool buttons simultaneously for up to 30 seconds and the panel reset



long version

several different button push combo recommendations on line.  i tried then all with no luck, including the one (above) that eventually worked

unplugged the fridge for at least 5 minutes. no luck with button combo

tried samsung chat.  complete waste of time.  obvious the person 'assisting' me had multiple chats going.  took several minutes to respond to each text, repeated questions and generally did not appear to comprehend my problem.  overall wasted 35 minutes as ended with them saying i needed to have a tech visit.

after the chat i found the above diagram that identified the error codes 1 - ice maker sensor and 5 - I/M function error, both related to ice maker.  Since I don't have an ice maker, opened the freezer and made sure the left hand ice drawer was properly set/level.

unplugged the fridge for 10 minutes.

this time the power freeze/power cool simultaneous push combo worked. 

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