No sound - Perform a "hard reset". Note this procedure will reset any settings you have programmed (i.e. radio stations, etc). With the unit off, on front panel, press both the VCR/DVR button and power button simultaneously. Release both when unit turns on and "clear" shows in the display. Unit will power off. Power on and my unit was back to normal.
Remote control not working - Red light powers on when buttons are pushed but receiver does not respond. See procedure above.
My unit was under warranty when the sound output failed. Closest store handling warranty work (40 min drive) told me to bring it in. Dropped it off and week after they called to say it was ready. Seemed kind of fast. Was not until I got home and looked at the receipt that it said "performed "hard reset" and operation returned to normal. Wish they would have asked me to try that before bringing it in.
Got it home and a week later, the remote stopped working. Decided to try the "hard reset" and remote is now working again.
Monday, October 12, 2015
Thursday, July 2, 2015
Western Digital My Book Live 2TB Data Recovery
problem: Blue light turned to red after 40 seconds. reset button did not work. solid green light bottom (1GB) and flashing green light top. Computer would not recognize drive. Although the drive was under warranty, data recovery is not covered and is very expensive ($50 just for diagnosis).
decision: try and recover data myself as cheaper to do that and buy a new unit than pay a data recovery service then have drive replaced under warranty.
step 1:
remove the cover. lots of youtube videos searching for "remove wd hard drive". this was most helpful. https://www.ifixit.com/Teardown/Western+Digital+My+Book+Live+Teardown/26942
as you only have to work the 4 tabs and takes about 30 seconds. one side then the other.
rest of the disassembly is straight forward.
step 2:
access your data on the drive. I have a PC running windows 7 64 bit and used R - Linux. I had an extra sata port on my motherboard so hooked it up internal to my PC.
http://www.r-tt.com/free_linux_recovery/Download.s
my daya was in the EXT4 partition. see nfodiz post
http://community.wd.com/t5/My-Book-Live/R-Linux-help/td-p/541235
step 3:
recover files to another hard drive
decision: try and recover data myself as cheaper to do that and buy a new unit than pay a data recovery service then have drive replaced under warranty.
step 1:
remove the cover. lots of youtube videos searching for "remove wd hard drive". this was most helpful. https://www.ifixit.com/Teardown/Western+Digital+My+Book+Live+Teardown/26942
as you only have to work the 4 tabs and takes about 30 seconds. one side then the other.
rest of the disassembly is straight forward.
step 2:
access your data on the drive. I have a PC running windows 7 64 bit and used R - Linux. I had an extra sata port on my motherboard so hooked it up internal to my PC.
http://www.r-tt.com/free_linux_recovery/Download.s
my daya was in the EXT4 partition. see nfodiz post
http://community.wd.com/t5/My-Book-Live/R-Linux-help/td-p/541235
step 3:
recover files to another hard drive
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